Link: http://www.cfcc.ca/wps/portal/cfcc/!ut/p/c1/04_SB8K8xLLM9MSSzPy8xBz9CP0os3hDY09fb293QwMLc0sLAyM3lzADRy9LA-8AU6B8JE55d0tzArrDQfbhVuFrhl_e2wivvLupIX55kPtA8gY4gKOBvp9Hfm6qfkFuhEGmZ5YJAI1U4UA!/dl2/d1/L2dJQSEvUUt3QS9ZQnB3LzZfMTNJTUtLRzEwT08xRTAyVlJIN0RJTTI0Njc!/Helpful tips on dealing with Collection Agencies. Mosaic has also provided a copy of the Collection Agency Code of Ethics, and strategies for dealing with collection agencies that may have breached the regulations.